Privacy policy
Who we are
In this Privacy Policy, “we”, “our”, and “us” refers to The Euroa Gym. We are a 24/7 gym in Euroa, Victoria.
This Privacy Policy applies to all personal information collected by us or third parties including Google, Facebook and the Gym Masters app. This Privacy Policy explains how and why we collect, use, hold, and disclose your personal information. This Privacy Policy is current from 1 December 2021, and from time to time we make changes to our Privacy Policy, processes and system.
Privacy
The Euroa Gym is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers, and financial and transactional data (e.g. credit card details).
This Personal Information is obtained in many ways including consultations, appointments, correspondence by phone or email, via our website, and from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Google Analytics
We use Google Analytics to understand how visitors use our site and improve the experience for our website visitors.
- View the Google Analytics Terms of Service https://www.google.com/analytics/terms/ and Google Privacy Policy https://policies.google.com/privacy
- You can download the Google Analytics Opt-out Browser Add On to prevent your data from being used by Google Analytics https://tools.google.com/dlpage/gaoptout
- To learn how Google uses data from Google Analytics, visit https://policies.google.com/technologies/partner-sites
Gym Masters App
The Gym Masters app is embedded into our website, to allow customers to book, purchase and subscribe to products. By using our website, you consent to the processing of data about you by Gym Masters in the manner described in Gym Master's Privacy and for the purposes set out above.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
Your Personal Information may be stored in the Gym Masters app when you book The Euroa Gym services. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
The Euroa Gym will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Children
The Euroa Gym website is not directed or targeted at children under the age of sixteen (16), and we request that they do not provide Personal Information through the website.
Policy updates
This Policy may change from time to time and is available on our website.
Privacy policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
- The Euroa Gym
- Contact